All Systems Operational

About This Site

Welcome to the FISPAN Santander status page. This page describes feature availability for the Santander Integration. The below uptimes are an unofficial combined view of all areas that can impact client functionality. Have any questions? Please reach out to our support at https://support.fispan.com/santander

Uptime over the past 90 days. View historical uptime.
Balances & Transactions ? Operational
90 days ago
98.85 % uptime
Today
FISPAN Portal ? Operational
90 days ago
100.0 % uptime
Today
Sandbox & Demonstration Environments ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 15, 2025

No incidents reported today.

Sep 14, 2025
[Production] Scheduled Service Maintenance on Sunday, September 14, 2025 from 1AM-9AM ET
Completed - The scheduled maintenance has been completed.
Sep 14, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 01:00 EDT
Scheduled - On Sunday, September 14, 2025 from 1AM-9AM ET, our Production environment will undergo scheduled maintenance, and may be unavailable during this time. This period will be utilized for infrastructure enhancements and platform testing to ensure continued uptime and stability.

Please be advised that during this 8 hour window, the Production environment will be inaccessible for clients, preventing access to the UI and payment initiation.
Sep 8, 14:56 EDT
Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
Sage Intacct Bank Feeds Outage
Resolved - Please be advised that Sage has confirmed that transactions starting September 5 will be made available to clients in the next 4 hours.
This incident is now resolved.
Sep 10, 13:02 EDT
Monitoring - Please be advised that we received confirmation from Sage that they have applied a fix overnight (Sep 10 - 2AM PST) and will gradually resume receiving new transactions throughout the day.

The FISPAN Product team is validating with our Sage Partners what actions are needed to be taken to recover the transactions affected since September 5th along with ensuring that new transactions are successfully being received on the Sage side.

Updates accordingly and we appreciate your patience on this.
Sep 10, 09:28 EDT
Identified - Hello,

Please be advised that Sage has confirmed an issue with their Banking Service which affects Sage Intacct clients' Bank Feeds. Clients will not be able to see transactions starting from September 5, 2025 flow into their Bank Reconciliation Module.

Sage is currently working on the fix and FISPAN is in contact with our Sage Partners and is closely monitoring this situation: https://status.sage.com/incidents/nv7gpq9xz2hs

We will provide updates accordingly.
Sep 9, 11:17 EDT
Sep 9, 2025
Sep 8, 2025

No incidents reported.

Sep 7, 2025
[INTACCT Only] Sage Banking Cloud Maintenance from Friday, September 5, 2025 8:00PM to Sunday, September 7, 2025 7:59PM ET
Completed - The scheduled maintenance has been completed.
Sep 7, 19:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 20:00 EDT
Scheduled - Sage will be undergoing planned service downtime for Sage Banking Cloud from September 5 (8:00 PM ET) to September 7 (7:59 PM ET). During this time, the Bank Feeds service will be unavailable, and no new bank feed data will be pushed.
Sep 2, 16:03 EDT
[Production] Scheduled Service Maintenance on Sunday, September 7, 2025 from 1AM-5AM ET
Completed - The scheduled maintenance has been completed.
Sep 7, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 01:00 EDT
Scheduled - On Sunday, September 7, 2025, between 1:00 AM and 5:00 AM ET, our Production environment will undergo scheduled maintenance, and may be unavailable during this time. This period will be utilized for infrastructure enhancements and platform testing to ensure continued uptime and stability.

Please be advised that during this 4-hour window, the Production environment will be inaccessible for clients, preventing access to the UI and payment initiation.
Sep 2, 14:40 EDT
Sep 6, 2025

No incidents reported.

Sep 5, 2025
Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage